Send a support message
Use the contact form for enrollment, payment, account, partnership, or technical questions.
Go to contact →Help centre
We want you to succeed.
Get help with your account, a course, a payment, or a certificate.
Message an instructor
Signed-in students can message instructors about enrolled courses and learning feedback.
Open dashboard →Request a support session
Share a topic, preferred time, and message so the UMS team can plan a live support session.
Request support →Read the FAQ
Many common questions about accounts, payments, and certificates are answered in the FAQ.
Open FAQ →Before you write
Include these details.
- ✓Your UMS username (not your password)
- ✓The course, certification, or support page you were using
- ✓What you expected to happen and what actually happened
- ✓A screenshot or payment reference when relevant
- ✓Your device and browser, if it is a technical issue
Safety note:
If you use UMS-linked maker tools or hardware, follow official device instructions, use correct power, components, and cables, and work with adult supervision. Stop if equipment becomes hot, smells unusual, or behaves unexpectedly.
Send a message
We will reply using the contact email you provide.
Response time: We aim to reply within one business day.
Urgent school or partnership request? info@uniquemagnifiersolutions.com
Keep learning
Browse a course while you wait.
Many questions are answered by starting a free course or browsing the catalog.